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Add response template
Template name
Required
Visibility scope
Required
Personal
The template is available to you only, in issues from any project.
The template is available to every Canned Responses user, in issues from selected project.
The template is available to every Canned Responses user, in issues from any project.
Response content
Required
affects version
Approvals
assignee first name
assignee last name
assignee name
assignee user name
components
created date
created time
current user display name
current user first name
current user last name
current user name
cursor
Customer Request Type
date
Development
Due Date
due date
Epic Link
Epic/Theme
fix version
Flagged
issue description
issueFunction
issue key
issue priority
issue status
issue summary
issue type
labels
Last Comment
last comment
Linked major incidents
Organizations
Original story points
Parent Link
Pending reason
project key
project name
Rank
Release Date
remote links
remote links _ jira
remote links _ web
remote links _ wiki
reporter first name
reporter last name
reporter name
reporter user name
Request participants
Satisfaction date
Satisfaction
SF Account Type
SF Product Family
Sprint
Start date
Story point estimate
Story Points
Support Team
Target end
Target start
Team
Test
Time of Last Status Change
Time to first response
Time to resolution
Z SF Account ID
Z SF Process ID